Leading a team is not as simple as it seems. Even if it looks so harmonious on the outside, the inside might be full of tension. Hence, it is important to create positive work relationship in your team to reach success together. Conflict and disagreement between the team members are something common and normal. However, if it is what dominates the flow, then it is unhealthy and you need to find a way to overcome it.
Dealing with disagreements and conflicts in a team
Conflicts are something to be resolved so the relationships between team members are not destroyed. One of the sign that your team has unhealthy work relationships is when the members hold grudges of past disagreements, or are becoming more rude and arrogant lately. And here are some tips to build positive work relationship in your team:
Make the other feel heard and seen
Having disagreement sometimes is inevitable because every individual has different perspective. However, it is important to deal with it more healthily when communicating those disagreements with another person. Hence, it is essential to make them feel heard and seen so you validate their point of view. This is also a way to show your respect even though you don’t agree with them. This way, it is easier for both parties to try to understand each other’s point of view.
Focus on facts rather than personal feelings
When discussing in professional setting, you need to remain professional and put your personal feelings aside. Focus on facts and learn to phrase your feelings well. Avoid making personal comments when having a disagreements with your team. However, do not back down with your opinion and standpoint. When delivering your point of view, avoid using accusatory tone or remarks. Stay focus on what’s best for the business.
Approach the issue from different perspective
When having disagreement, it is often that you want to encounter the other’s opinion without offending them to avoid conflict. To do this, you can approach the issue you are discussing from different perspective. Try to be more tactful with your approach by asking questions in more respectful tone so you both can look at the issue from your point of view instead.
Make it as part of creative process
Disagreement can be a creative process to improve your business and team. To do this, you can create a culture that is constantly playing the devil’s advocate to disarm the casual disagreement. Hence, it creates more organic response as opposed to a clash. It takes time to practice this habit but with teamwork, it is more possible to achieve.
Stop interrupting each other
Disagreement can become quarrels if both parties keep talking without listening to each other. When you listen to them, you let them know that what you oppose is their idea or point of view and not them. Give them time and space to articulate their ideas and once they are done talking, it is your time to talk.